Managed Server Solutions
CaroNet Applications Management Services enable you to manage your IT investment at a low cost with a rapid return on investment (ROI), while dramatically improving the reliability and effectiveness of even the most complex enterprise systems. It is ideal for mission-critical applications, transaction-oriented applications or customized, Enterprise-class "off the shelf" solutions. This service, which supplements your existing IT resources, is based on a service of building blocks.
CaroNet will work with you to define a solution that meets your requirements.
All management services are only applicable to our dedicated server solutions.
For more information, please contact sales@carohosting.com
Reactive Level 1 Starting at $40.00 Per Month Back to the top of this page
Dedicated Servers
Network Storage
25GB on-site FTP Network Storage account
Customer maintains root/privileged access
99.99% IP network availability
E-mail, support ticket, and live chat support
Unlimited server reboots free of charge
2 IP's standard with each server
Detailed documentation and guides
Minor troubleshooting of OS or control panel
Free repair of any OS/pre-installed software causing system/software to break
Free installation of Apache, Perl, PHP, MySQL, Webalizer, SSH, DNS, POP3, SMTP and Webmail
Updates and patches for supported and pre-installed software upon request
One free OS reinstall per month
Software or host-based firewall configuration (custom)
Does not include installation of Zen/IonCube or customized PHP configurations
Reactive Level 2 Starting at $89.00 Per Month Back to the top of this page
Dedicated Servers
Network Storage
All services in Reactive Level 1 included.
25GB on-site FTP Network Storage account
Customer maintains root/privileged access
Initial security hardening
APF firewall installation (where applicable)
Rootkit hunter installation
SIM installation - system integrity monitor (where applicable)
PRM installation - process resource monitor (where applicable)
Server monitoring - 6 free services ($1.00 per service per month additional)
Unlimited OS reinstalls
Best effort third party application support
Failed service restart/repair
1 hour system administration per month
Additional system administration time: $85/hr Tier 2, $100/hr Tier 3
Proactive Level 1 Starting at $149.00 Per Month Back to the top of this page
Dedicated Servers
Network Storage
All services in Reactive Level 2 Included.
50GB on-site FTP Network Storage account
CaroNet directly maintains root/privileged access
Server port monitoring - 6 Services will be proactively monitored and repaired upon downed service detection.
Apache DOS resistance tuning (mod_evasive)
Apache security enhancement (mod_security)
BFD installation and response where applicable
On-demand system/service log analysis
On-demand security assessment (monthly)
OS hardening checkup (quarterly per request)
Resource monitoring (Drive space, processor usage, server load, system memory, swap space, network capacity)
3 hour of system administration per month
Additional system administration Time: $85/hr Tier 2, $100/hr Tier 3
Proactive Level 2 Starting at $349.00 Per Month Back to the top of this page
Dedicated Servers
Network Storage
All services in Proactive Level 1 included.
100GB on-site FTP Network Storage account
CaroNet directly maintains root/privileged access
Server port monitoring - 10 services
Hardware based firewall customized to the user's needs
Automatic monthly vulnerability assessments
5 hours of system administration per month
Additional system administration time: $85/hr Tier 2, $100/hr Tier 3
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